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In December 2008, IPC’s Total Client Experience was chosen as winner of the Advisor Education Award at the prestigious Canadian Investment Awards. The awards recognize leadership for an enduring commitment to excellence within the Canadian financial services industry. Winners are selected collaboratively by the industry, investors and Advisors. The TCE is a step-by-step look at every client interaction with a series of sophisticated template presentations, questionnaires, letters, newsletters, and more. Our Advisors don’t need to reinvent the wheel; they just pick and choose the parts of the system that work best for their practice and brand. |
Develop a Brand around your Core Philosophy
A core philosophy (CP) represents your beliefs and becomes your guiding compass. Each decision you make, each client you retain, and each company you partner with should be aligned with your CP. IPC will help either define or refine your team's CP. Once we have completed this process, our dedicated marketing team will help you build your brand and provide supporting materials.
Focus on the WOW
In a business highly saturated with competition, you have to stand out; you must provide a level of service that makes your clients exclaim “WOW”. If they react this strongly, they will tell their friends about their experience, and we all know word of mouth is still the best form of advertisement. Remember that your “brand” is not a logo, but what your clients think about you. By using our TCE methodology, processes, and ideas, you can build that WOW into your business; in other words, you can systemize the delivery of service excellence.
Kaizen
Excellence is a journey, not a destination. IPC embraces the concept of Kaizen, a Japanese term for constant and continuous improvement. We help our Advisors to keep examining each aspect of their business and challenge them to pose the question–“What can I do better?” Although the improvements may be minor, if they are continual there is little doubt your business will progress.
Our Parent Company
Our relationship with IGM Financial Inc. provides us with staying power as well as the capital to grow our business and yours. Please click here to learn more about IGM Financial.
If you are interested in joining a company with a culture of building successful wealth management businesses, please contact us at:
Local: 905-212-9799
Toll free: 1-877-212-9799
E-mail: info@joinipc.ca
Portfolio Management Service
